Why check a license yourself
The Florida Department of Children and Families (DCF) licenses substance use treatment providers under Chapter 397 of the Florida Statutes. A website can say anything. DCF’s public record is where you can see what the state shows for that provider.
We check each center before listing it, and each listing shows the month of our last check. But licenses expire and programs change. Looking it up yourself tells you what the record says today.
How to run the search
The tool is called the Provider Substance Use Disorder Licensing and Designation Search. To use it:
Step 1: Open the search
Go to sudprovidersearch.myflfamilies.com. It is DCF’s own site. Type the address carefully, or use our link.
Step 2: Search by name
Type the provider’s name in the search box and press Enter. If nothing comes up, try just the most unusual word in the name. Business names and legal names don’t always match.
Step 3: Click View
Find the provider in the results and click View to open its record.
Step 4: Read the license lines
- License Status. You want to see that the license is active.
- License Expiration Date. Make sure this date hasn’t passed.
- Service at this Building. This shows which services are licensed at that address.
Step 5: Match it to your loved one’s care
This step is the one many people skip. A provider may be licensed for one service at one building and a different service somewhere else. Check that the address matches where your loved one would actually go, and that the service matches the care they would get there.
What “Service at this Building” means
| What DCF may show | In plain language | Ask the center |
|---|---|---|
| Inpatient Detoxification | Staying at a facility with medical care during withdrawal | Who is on site overnight? |
| Outpatient Detoxification | Medical care for withdrawal while sleeping at home | How often are the visits, and who checks on them? |
| Residential Level 1 | A live-in program. DCF licenses residential care at different levels | What does this level include here? |
| Day or Night Treatment | A structured program during part of the day or evening | Is this what you call PHP (partial hospitalization)? |
| Intensive Outpatient Treatment | Several sessions a week while living at home | How many hours a week? |
| Outpatient Treatment | Regular counseling, often once or twice a week | How often would my loved one attend? |
What you may run into
Usually not a problem
- A different company name. A parent company’s name may appear, with the center shown as a DBA (“doing business as”). Ask the center to confirm the legal name
- Several buildings. One provider can have many sites. Open the one at your address
- A slightly different spelling. Try a shorter search
Stop and ask
- No active sites. A provider listed with no active sites has no active license shown
- A date that has passed. Ask the center what is going on, and look again later
- A service that’s missing. Ask why the care they offered isn’t shown for that building
If something doesn’t line up, ask the center before anyone commits. A real provider should be able to give you its legal name and explain its license, or why it is exempt.
If you can’t find a center at all
A missing result isn’t proof of a problem. Under section 397.4012, Florida Statutes, some providers are exempt from this kind of license. The list includes hospitals and hospital-based programs licensed under Chapter 395, federal facilities such as VA sites, crisis stabilization units, and certain licensed professionals, including physicians, psychologists and mental health counselors.
A sober home is housing, not treatment, so don’t expect the same record. Ask what oversight it has.
So ask the center directly: “What is your legal name, and how are you licensed?” A clear answer you can check is a good sign. If you get a vague answer, or you are told it doesn’t matter, keep looking. The statute says people or entities providing treatment services must be licensed unless they are exempt. Our patient brokering red flags page covers other warning signs.
Centers to look up yourself
Free listings, checked against Florida DCF. Each listing shows the month we last checked it, so you can run the same search today.
ACE Medical
6428 Beach Blvd, Jacksonville
Chemical Dependency Counseling (Green Cove Springs)
21 North Orange Avenue, Green Cove Springs
Chemical Dependency Counseling (Southpoint)
4237 Salisbury Road North Suite 308, Jacksonville
Chemical Dependency Counseling (Westside)
6983 103rd Street Suite 2A, Jacksonville
Clay Behavioral Health Center (Loch Rane)
2141 Loch Rane Boulevard Ste 120-121, Orange Park
Community Rehabilitation Center (Beechwood)
623 Beechwood Street Suite 623, Jacksonville
CRC Crossroads Health and Wellness Center
5206-A Pearl Street, Jacksonville
Design Recovery
3000 3rd St S, Jacksonville Beach
Dupont Counseling Group
8540 Baycenter Road, Jacksonville
Duval Family Health Center (Downtown Clinic)
611 E. Adams St, Jacksonville
EPIC Behavioral Healthcare (Central Campus)
1400 Old Dixie Highway Suite C, St. Augustine
EPIC Behavioral Healthcare (North Campus)
3910 Lewis Speedway, St. Augustine
EPIC Behavioral Healthcare (Palencia)
352 Paseo Reyes Dr, St. Augustine
EPIC Recovery Center
3574 US 1 South Suite 107 and 111, St. Augustine
FreshMinistries Outpatient Counseling (Weaver Center)
616 A. Philip Randolph Blvd, Jacksonville
Gateway Community Services
555 Stockton St, Jacksonville
Gateway Community Services (Broadway)
2133 Broadway Avenue, Jacksonville
Groups Recover Together (Orange Park)
2020 Kingsley Ave Suite 3, Orange Park
Inspire to Rise (Westside)
5927 Old Timuquana Road, Jacksonville
Jacksonville Outpatient Detox
8613 Old Kings Rd S, Suite 100, Jacksonville
Lakeview Health
3227 Southside Blvd, Jacksonville
Lakeview Health Outpatient
4496 Southside Blvd, Jacksonville
MedMark Treatment Centers Jacksonville
5600 Spring Park Road Suite 101, Jacksonville
Mental Health Resource Center (North)
3333 W. 20th Street, Jacksonville
Mental Health Resource Center (South)
11820 Beach Blvd, Jacksonville
Meridian Healthcare (Putnam County Clinic)
3314 Crill Avenue, Palatka
New Life Counseling and Educational Services
4124 Boulevard Center Drive, Jacksonville
New Season Treatment Center (Duval)
590 Ellis Road South, Jacksonville
New Season Treatment Center (Jacksonville)
4427 Emerson Street Bldg 4, Jacksonville
New Season Treatment Center (Orange Park)
1241 Blanding Boulevard Suite 5, Orange Park
Questions about the DCF license search
What does License Status tell me?
It shows the state of the license in DCF’s record. You want to see it listed as active, with an expiration date that hasn’t passed. If you see anything else, ask the center and consider calling DCF.
Why does a different company name show up?
A provider may run under a business name, shown as a DBA, while the license sits with a parent company. That is common. Ask the center to confirm the legal name so you know you are looking at the right record.
Does a license mean the rehab is good?
No. It means the state shows the provider as licensed. It can’t tell you whether the program fits your loved one. After this check, look at accreditation explained and our full how to check a rehab checklist.
How often should I check?
Check once before your loved one is admitted, and again if a program moves them to a new location or a new level of care. It only takes a few minutes.
What if a provider has no active license shown?
Don’t assume the worst, but don’t go ahead yet. Ask the center to explain. If it isn’t exempt and can’t explain, choose another provider from our treatment center directory.
